Bestsellers
Delivery and Returns

UK

We offer free Standard delivery within the UK on all orders over £75.

Alternatively, our delivery options are as follows:

Standard delivery
Royal Mail Recorded (2-5 working days) £3.50

Express delivery
Royal Mail Special delivery (Next working day) £6.50

Please note that a signature will be required upon delivery of your order. If nobody is available to sign for the package, a card will be left so you can arrange a redelivery or collect the package from your local sorting office. Items not collected within 1 week for first class recorded and 3 weeks for special delivery will be returned to Allegra Bridal. In these circumstances, the cost of re-sending the package will be the responsibility of the customer.

Most orders are dispatched within 1-3 working days. If your selected item is out of stock or you have requested more of an item than we have in stock, we will contact you as soon as possible with an estimated delivery date. Once the order is dispatched we cannot take responsibility for late or non-delivery due to factors outside our control.

Your jewellery or accessories will be packaged in a beautiful Allegra Bridal white and silver presentation box.

Republic of Ireland and International

For Republic of Ireland and Internation delivery please Contact Us.

Returns

Although we hope that you will be completely satisfied with your order, if, for any reason you are not happy with the goods you have purchased, please let us know within 7 days of receipt using the form on the Contact Us page. We will then inform you of the address to return the goods to. Goods must be returned to us in an unused condition in the original packaging within 14 days of receipt to qualify for a refund. By unused, we mean the item must be unworn, with no marks or scratches, and having had no contact with hairsprays or perfumes. Delivery charges are non-refundable unless the item is being returned because it is faulty.

Original delivery charges are non-refundable unless the item is being returned because it is faulty. If your order qualified for free delivery (over £75) and you return all or part of the order, you will be charged the original delivery on the item(s) at our standard delivery rates. This will be deducted from your refund.

Please note that earrings for pierced ears are non-returnable for health and hygiene reasons. This also applies to jewellery sets including earrings for pierced ears. Personalised goods are also non-returnable.

The cost of return postage is the responsibility of the customer. As a refund can only be made on receipt of the item, it is recommended that the item is returned via recorded or special delivery. The goods remain the customer’s responsibility until we have signed for them at the returns address. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

We will let you know when we have received the goods and you will receive an email confirming your refund.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.